I just wanted to pass along some very positive feedback on the Marriott Sawgrass. We just wrapped up a very successful conference for over 400 people for the American Sports Builders Association this past weekend. The service was impeccable – truly Ritz-Carlton-worthy!!! Our Convention Services Manager did an outstanding job from A-Z, but the entire staff exceeded all expectations. This was one of the best-managed events (from the hotel side) that I've been part of in recent memory.
My hats off to the staff you have in place at Sawgrass.
I wanted to thank you and your colleagues for being so easy to work with! From the moment the RFP was sent, you responded with a thorough and accurate bid. Each time I phoned the property, there was always someone who was friendly and eager to help
Not only am I excited to provide my clients with such a wonderful meeting venue; but they are THRILLED to be hosting their Board Meeting at the Sawgrass Marriott!
I had an unforgettable day on the golf course (it's impossible not to at Sawgrass). I was very, very impressed (with the Sawgrass Marriott) and I don't mean that lightly. The property really was a delight, the food was great, the service was impeccable all around. I met someone from nearly every department in the hotel. From Housekeeping to the Front Desk, from the porters outside to the F&B team at each meal function. Everyone, every single person, was friendly, helpful and knowledgeable. I didn't have a single bad moment, nothing negative to share at all. That is really something special
So thank you for sharing this resort with me. I left with all of the confidence in the world that the Sawgrass Marriott can host a world-class program on any and every level. I'd be delighted to include you on any inquiry into Florida, and really those that aren't even considering it. It was an eye-opening experience.
Thank you for one of the most enjoyable evenings I have had in a very long time! I'm so excited to be back here at Sawgrass. I can't think of anywhere else I would feel more comfortable bringing a new client to put on a first class event that Wows them enough to want to do it all again year after year ~ with us of course. Thanks so much for all your support! You ROCK!!
I just wanted to tell you that you and the Sawgrass Marriott have been absolutely amazing over the past week. While other places have done their best to be competitive with their pricing, none of them can even compare with service.
Thank you for making us feel so welcome.
I wanted to extend a thank you for helping in make this program a success. My client has said many times that this whole experience has blown his expectations out of the water, and I tribute that to you, your property, and the team here.
Again, thank you for your patience in getting through all of the cancellations and changes. In the end, I truly believe this to be a win/win scenario and am looking forward to coming back.